Last updated: 2025
Goldencrane Properties ("Goldencrane", "we", "us", or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website or engage with our services.
What information do we collect?
We may collect the following types of information:
Personal Information
Full name
Email address
Phone number
Project-related information submitted through forms or enquiries
Technical Information
IP address
Browser type and version
Pages visited and time spent on our website
Device and operating system information
How we collect information
We collect information when you:
Submit a contact or enquiry form
Communicate with us via email or other channels
Browse or interact with our website
Some technical information may be collected automatically through cookies or similar technologies.
How we use your information
We use the information we collect to:
Respond to enquiries and communicate with you
Coordinate and manage client projects
Connect clients with relevant independent professionals or contractors
Improve our website, services, and user experience
Comply with legal and regulatory obligations
We do not sell or rent your personal information to third parties.
Sharing of Information
We may share your information only when necessary, including:
With independent contractors or professionals for project coordination purposes
With service providers who support our website or business operations
When required by law or to protect our legal rights
All third parties are expected to handle personal information responsibly and in accordance with applicable laws.
Independent Contractors
Goldencrane Properties operates as a project coordination and brokerage service. Independent contractors and professionals engaged through our platform operate independently and are responsible for their own privacy practices. We encourage you to review their privacy policies where applicable.
Cookies and Tracking Technologies
Our website may use cookies or similar technologies to enhance user experience and analyse website performance. You can adjust your browser settings to refuse cookies; however, this may affect website functionality.
Data Security
We take reasonable administrative and technical measures to protect your personal information from unauthorised access, loss, or misuse. However, no method of transmission over the internet is completely secure.
Data Retention
We retain personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Your Rights
Depending on applicable law, you may have the right to:
Request access to personal information we hold about you
Request correction or deletion of your personal information
Withdraw consent where processing is based on consent
To exercise these rights, please contact us using the details below.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
Contact Us
f you have any questions about this Privacy Policy or how we handle your personal information, please contact:
Goldencrane Properties
Email: hello@goldencrane.co.za